Answers about the system running your shop — search it, or browse by topic below.
What Escape is, what your first two weeks look like, and how to find your way around.
6 articlesOne inbox for calls, texts, email, and Google messages — and what happens when you can't pick up.
5 articlesHow customers book, what they receive around every appointment, and how to manage the calendar.
4 articlesReading the board, what moves automatically, return visits, and invoice drafts on service calls.
3 articlesWhat happens after you send an estimate, and how Escape chases it so your team doesn't have to.
3 articlesInvoices, on-site payment, deposits, and the automatic late-payment reminders that never forget.
4 articlesAutomatic review requests that protect your rating, and tune-up reminders that fill your shoulder season.
2 articlesYour maintenance plans in Escape — signups, agreements, member pricing, and what happens automatically.
3 articlesGood-better-best estimates delivered with a personal video — signed and deposited online.
4 articlesThe AI layer that answers and books leads by text, replies to reviews, and helps customers reschedule.
1 articleAdding team members, plans and billing, requesting changes, and who owns your data (you do).
6 articlesCommon questions in the first weeks — texts, reminders, duplicates — and how to reach support.
6 articlesPick a time and we'll walk through it with you — screen share, quick answers, done in twenty. For anything the articles didn't cover.
Or reach us: escape@callelevate.com · 864-263-1305 · Mon–Fri 9am–4pm ET