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Getting Started

What Escape is, what your first two weeks look like, and how to find your way around.

What Escape is and what it does for your shop The big picture — what Escape does for your business and why it runs the way it does. Your first two weeks: built in a week, fully operational in two What happens between signing up and your phones going live — day by day. Logging in (web + mobile) and finding your way around How to sign in on your computer and phone, and a quick tour of the main screens. Who sees what: Owner, Office, and Tech accounts The three account types, what each one can see and do, and why it's set up that way. Setting up Stripe (how you get paid) Escape runs your card payments through your own Stripe account — here's how to set it up and what we need. Customers with more than one property Landlords and multi-property owners get one record per property — here's how to set them up so nothing merges together.