Your Team & Account — Escape Help Center

YOUR BUSINESS

Your Team & Account

Adding team members, plans and billing, requesting changes, and who owns your data (you do).

Adding, replacing, or removing a team member Contact Escape — for $149, the person is built in completely: login, permissions, calendars, and training. → Plans, upgrading, and billing The four tiers, what upgrading costs, and where billing questions go. → Requesting changes and customizations Message copy, timing, new automations — send it to Escape support and it's changed safely. → What costs extra — texts, calls, email, and AI Your plan covers the system. Messages, calls, and AI minutes are billed on what you actually use. → Who owns my data? You do — your business, your customers, your account. → Tags explained — what every label on a contact means A plain-English dictionary of every tag you'll see on a customer — and which ones are safe to add or remove yourself. →